About the role:
Renewals are central to Samsara’s recurring revenue growth and long-term customer partnerships. This Renewal Manager will lead and develop a team of Renewal Account Executives responsible for driving retention and minimizing attrition across our Mexico customer base. You will be accountable for renewal rate attainment, forecast accuracy, and operational execution within a high-velocity segment. This role requires a strong frontline leader who can coach deal strategy, drive accountability, and build scalable processes to support consistent performance.
In this role, you will:
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- Lead and coach a team of Renewal Account Executives to consistently achieve and exceed renewal and retention targets
- Drive accurate renewal forecasting and pipeline visibility, ensuring clear visibility into risk and upside
- Partner with Sales, Customer Success, Finance, and Legal to align on renewal strategy and account planning
- Support complex or high-value negotiations to ensure strong commercial outcomes while preserving long-term relationships
- Implement consistent inspection frameworks to improve execution and win rates
- Analyze renewal data and customer trends to identify systemic risk and performance improvement areas
- Hire, onboard, and develop an inclusive, engaged, and high performing team
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team)
Minimum requirements for the role:
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- 3+ years of sales or renewals management experience; 6+ years of overall SaaS sales, account management, or renewals experience
- Demonstrated success leading quota-carrying teams and consistently achieving retention or revenue targets
- Strong forecasting discipline and comfort managing performance through data
- Proven ability to hire, coach, and develop high-performing sales talent
- Strong cross-functional collaboration skills
- Experience operating in a fast