SharkNinja is a general product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
OVERVIEW:
SharkNinja continues to grow rapidly across North America, and this role will play a key part in scaling and executing our CRM program for the Mexican market. The CRM Manager – Mexico will lead the day-to-day operations and optimization of Email and SMS programs that drive engagement, retention, and revenue for our DTC business across the Shark and Ninja brands.
This role owns the local CRM strategy and execution for Mexico,
partnering closely with the Mexico team while aligning to the broader North America CRM strategy owned by regional leadership. You will work closely with Mexico-based stakeholders as well as US and Canada CRM partners to ensure programs are locally relevant, operationally excellent, and commercially impactful for the Mexican consumer.
This is a hands-on, performance-oriented role that blends execution, optimization, and market-level strategic thinking in a fast-paced DTC environment.
Key Responsibilities
Local CRM Strategy & Market Ownership:
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- Own the local CRM strategy and operational execution for Mexico across Email and SMS, aligned to the broader North America CRM strategy and business goals.
- Partner with the Mexico team to develop and execute market-specific CRM plans that reflect local consumer behavior, promotional cadence, and priorities.
- Act as the primary CRM point of contact for the Mexi
📌 CRM Manager Mexico (Ciudad de México)
🏢 SharkNinja
📍 Ciudad de México
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