Company DescriptionSika is a specialty chemicals company with a leading integral position in the development and production of systems and products for bonding, sealing, damping, reinforcing and protecting in the construction and automotive industries. Sika has subsidiaries in 103 countries worldwide and produces innovative technologies for customers around the world in more than 400 manufacturing plants. In doing so, it plays a crucial role in enabling the transformation of the construction and automotive industries towards greater environmental compatibility. With more than 33,000 employees, the company generated sales of 11.2 billion Swiss francs in 2023.
Job DescriptionThe Quality Engineer holds a position of utmost importance in maintaining and elevating product quality standards. This role demands an exceptional level of expertise and an unwavering commitment to excellence. The critical responsibilities include:
- Lead and manage critical customer communications regarding Product Quality Issues with the utmost professionalism and urgency
- Implement and oversee rigorous quality assurance protocols for new product launches to ensure strict adherence to or surpassing of internal and external product quality standards
- Meticulously manage and resolve customer and supplier complaints to enhance customer satisfaction and safeguard the company's reputation
- Develop, implement, and maintain comprehensive quality control procedures, inspection methods, and testing protocols
- Conduct thorough and regular audits of manufacturing processes to ensure strict compliance with quality standards and regulations
- Perform in-depth analysis of quality data and metrics to identify critical trends, patterns, and areas requiring improvement
- Engage in strategic collaboration with cross-functional teams to drive mission-critical continuous improvement initiatives and process optimization
- Spearhead root cause analysis investigations for quality issues and implement decisive corr
📌 Ingeniero de Calidad (Santiago de Querétaro)
🏢 Sika
📍 Santiago de Querétaro
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