This role conducts structured web research and outbound emails and phone calls to senior living communities in the USA to obtain current pricing, concessions, availability/occupancy, unit sizes, and supporting collateral (rate sheets, brochures, emailed follow-ups). The shopper then enters and updates this intelligence in the SeniorComps database to keep comp sets accurate, timely, and defensible.
What you’ll do
- Complete high-quality “shops” of senior living communities by:
- Calling communities using company-provided Google Voice numbers and approved scripts
- Performing web research to validate and supplement findings
- Following up by email when needed to obtain written confirmation and collateral (e.g., rate sheets, pricing PDFs, marketing materials)
- Collect information from senior living communities:
- Current apartment rates by type
- Additional charges on top of the base rents
- Concessions and specials (move-in incentives, reduced fees, free months, etc.)
- Availability and inventory by unit type (number of total units at the property, number of available units)




- Unit sizes
- Enter, update, and maintain records in the SeniorComps database with:
- Accurate data entry, standardized terminology, and clear notes
- Dated updates and source documentation (phone + web + email, when available)
- Flags for discrepancies or unclear info
- Adapt your outreach posture based on the situation:
- Typically present as a prospective resident/family member
- Sometimes identify openly as market research when appropriate or requested
- Meet productivity and quality expectations, including a quota of 6 completed shops per day, with quarterly bonus eligibility for performance over quota.

How success is measured
- Volume: Completed shops per day, consistency over time, and performance above quota.
- Data quality: Completeness and accuracy of rates, unit details, and fee structures; clarity of notes.
- Supportability: Ability to obtain and attach/retain supporting documentati

📌 Mystery Shopper (Guadalajara)
🏢 FlexTal Staffing
📍 Guadalajara