Company Description Greenprint is a compostable food disposable manufacturer and distributor, with facilities in Mexico and distribution centers across the United States. The organization is committed to reducing environmental impact by offering innovative products that support more responsible consumption. Greenprint partners with hospitality businesses seeking to reduce their single use plastic waste, without compromising performance or quality.

Team members contribute to a mission-driven environment that values science-based innovation and practical, scalable solutions for the food industry.

Role Description The Ecommerce Coordinator is a full-time, on-site role based in Monterrey, Mexico, responsible for supporting and optimizing Greenprint’s online sales channels. This role manages product listings, pricing, and content across ecommerce platforms, ensuring accurate information, strong presentation, and consistent branding. Daily tasks include processing and monitoring online orders, coordinating with operations and customer service to ensure timely fulfillment, and updating inventory and product availability.

The Ecommerce

Coordinator tracks key performance metrics, prepares reports, and identifies opportunities to improve conversion rates and customer experience. This role also responds to customer inquiries related to online orders,



collaborates with sales and marketing on promotions, and helps maintain efficient processes for digital sales operations.

Qualifications

- Advanced english skills, written and spoken (C1, C2) and fluent with ERP set ups, use and troubleshooting.
- Strong E-Commerce and Sales skills to manage online product listings, promotions, and sales performance.
- Exceptionally organized with high attention to detail across multiple simultaneous workstreams.
- Excellent Communication and Customer Service skills to support online customers and collaborate with internal teams.
- Solid Analytical Skills to interpret ecommerce metrics, identify trends, and recommend data-driven improvements.
- Familiarity with ecommerce platforms and order management systems (e.g., Shopify, Amazon Seller Central, or similar) and carrier portals (FedEx, UPS, USPS) and third party accounts.
- Organizational and time-management skills to handle multiple tasks, deadlines, and cross-functional coordination.
- Proficiency with spreadsheets and basic reporting tools for tracking sales, inventory, and performance KPIs.
- Prior experience in ecommerce, retail, or digital operations is preferred.
- Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.

📌 Ecommerce Coordinator (Monterrey)
🏢 Greenprint
📍 Monterrey