The Logistics Specialist plays a key role in coordinating and supporting the logistics operations for our client in the international food and retail sector, working closely with both logistics partners and internal stakeholders such as Operations and Commercial. This position ensures the timely and cost-effective movement of goods across supply chain channels and provides analytical and operational support to drive process efficiency. It also acts as a liaison for logistics-related matters and contributes to the ongoing improvement of internal practices.
Key Responsibilities and AchievementsOperational Coordination & Analysis
- Support the logistics team through advanced reporting, identifying operational inefficiencies and preparing analysis on key logistics indicators.
- Develop and manage monthly inbound volume projections and reports comparing volume vs. warehouse capacity to support strategic planning.
- Maintain and update rate matrices for Ocean Freight, Over-the-Road (OTR), and Drayage transportation; lead quarterly rate assessments with regional providers.
- Monitor sea freight market trends and visualize rate fluctuations through trend graphs.
- Oversee the preparation and reporting of monthly Demurrage and Detention data.
- Track large-scale shipping programs and report on volume, claims, spend, and key conversion metrics (e.g., gallons, kilograms).
- Coordinate international bookings in collaboration with general freight forwarding partners.
- Assist in onboarding new warehouse partners and contribute to performance evaluations for key logistics accounts.
Customs & Trade Compliance
- Assist in customs audit preparation and compliance efforts in the USA and Canada.
- Maintain the HTS code master list and support the administration of international trade agreements.
Customer and Sales Support
- Act as a liaison for the Commercial and Operations teams, resolving logistics-related inquiries via phone, email, or digital platforms.
- Ensure high service stan