A LITTLE BIT ABOUT Boldr
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a integral team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
LET’S START WITH OUR VALUES
- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships we’ll always find EMPATHY
WHAT IS YOUR ROLEAs a Senior Client Success Specialist, you will play an important role in building client relationships and expanding our scope of services with existing Employer of Record Clients. We expect a lot from you and hope to repay that through an exceptional career opportunity and all the learning that will come with building a high-performing team.
Overall, you will coordinate activities related to account management and product development by developing and owning the necessary tools and processes. You will be representing Boldr to our strategic Clients while advocating for these Clients within our operations. You will act as a trusted advisor, leveraging your experience and analytical skills to recommend tailored solutions that address complex client needs. In addition, you will also support Boldr’s efforts to streamline communications, document and assist in following up on key action items and ensure the commitments we’re making internally and externally are being delivered upon.
As a Senior Client Success Specialist, you will be expected to set the highest standards in how we support our Clients, and drive continuous improvement in how we execute and manage all internal and client communication. Your role will evolve as you excel and as the