At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
About The Role:
In addition to broad support of general vendor management goals and objectives, the Vendor Management Specialist is responsible for managing a portfolio of vendors while ensuring robust quality assurance processes and proactive defect management. This role requires identifying and onboarding new third-party vendors, ensuring vendors are managed against service level agreements, validating vendor invoices and supporting client audits.



The position requires strong collaboration with internal stakeholders and vendors, leveraging internal tools and reporting to drive operational excellence and continuous improvement.
Responsibilities:
- Quality Assurance & Defect Management: Develop and implement QA processes for vendor deliverables; Manage the Defect Management System (DMS), ensuring timely remediation; Monitor performance trends and escalate issues proactively.
- Vendor Portfolio Management: Oversee onboarding and compliance audits for vendors; Conduct reviews and implement remediation plans as needed; Maintain strong vendor relationships and ensure adherence to SLAs.
- Reporting & Analytics: Utilize internal tools to track vendor performance metrics; Provide insights and recommendations for process improvements; Prepare regular reports for leadership and stakeholders.
- Stakeholder Collaboration: Work closely with internal teams (Operations, IT, Go

📌 Vendor Management Specialist (México)
🏢 First Advantage
📍 México