Who We Are
Build. Scale. Sustain.

PALO IT is a integral technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

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- We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
- We are robust and resilient (100% independent and 0 debt)
- We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
- We are positive, courageous, caring, doers and committed to excellence

About Gen-e2
While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality, with a strong collaboration between AI generative and our best talents:

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- We now generate 95% of the entire product — code,



documentation, infrastructure as code, and even design — with GitHub Copilot
- The quality consistently exceeds the output of our best traditional engineering teams
- A product repository houses all product artefacts, giving AI full project context for higher-quality generation
- A library of rules and prompts defines coding standards, design principles, and security guidelines

With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.

Your Role
As a Lead Content Ops & Conversational AI, you will define and scale the Content Operations practice, transforming content into a strategic, reusable, and AI-powered infrastructure across all customer touchpoints.

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- Define and implement the Content Ops model, including governance, voice & tone frameworks, and content standards
- Design and scale omnichannel conversational syste

📌 AI First Content Strategist (México)
🏢 Solicitud de empleo para AI First Content Strategist en PALO IT
📍 México