Samsara is seeking a dynamic and people-first Safety Event Review (SER) Supervisor to lead our growing team of SER agents. This role is critical in ensuring high-quality, efficient review of AI-detected safety events that directly impact driver safety and fleet operations for Samsara customers. As the frontline leader for the team, you'll serve as a mentor, coach, and operations steward - focusing on performance, engagement, and growth of your team while upholding Samsara's high bar for excellence.
You’ll be the go-to person for escalations, quality assurance, shift oversight, and real-time decision-making. Success in this role means driving quality reviews at scale, developing your team into high-performing contributors, and supporting Samsara’s mission to increase the safety, efficiency, and sustainability of the operations that power the world.
This is a remote position open to candidates in Mexico City - nearby metropolitan area or Guadalajara. Relocation assistance will not be provided for this role.
You should apply if:
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- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the integral economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your b