Job Title: Bilingual Medical Receptionist (Spanish-English)
Employment Type: Full-Time
Schedule: Monday – Friday, 8:00 AM – 5:00 PM Eastern Daylight Time
Saturday: 8:00 AM – 3:00 PM (rotational, maintaining 40 hrs/week)
Salary: $5 – $7/hour (based on experience)
Location: Remote (Latin America)

We are seeking a Bilingual Medical Receptionist (Spanish-English) to support a U.S.-based healthcare provider dedicated to delivering high-quality, patient-centered care. The practice offers a range of services focused on improving overall health and well-being in a professional and compassionate environment.
In this role, you will be the first point of contact for patients, ensuring a seamless experience through efficient scheduling, timely follow-ups, and responsive communication.
Responsibilities
- Handle inbound and outbound patient calls with professionalism and empathy
- Schedule, confirm, and reschedule appointments to maximize provider availability
- Conduct patient intake, including demographics and insurance information




- Verify insurance eligibility and assist with basic billing-related questions
- Perform timely follow-ups, including lab result callbacks and appointment reminders
- Maintain accurate and up-to-date patient records in the EHR system
- Respond to patient inquiries and provide general front desk support
- Prioritize urgent and appointment-related calls effectively
- Fluent in Spanish and English (required)
- Experience in a medical receptionist, healthcare support, or high-volume call environment
- Hands-on experience with Athena EHR (non-negotiable)
- Strong phone presence with clear, professional, and patient-friendly communication
- Solid understanding of insurance verification and healthcare workflows
- Ability to multitask, prioritize, and manage multiple calls efficiently
- Highly reliable, responsive, and engaged during working hours
- Detail-oriented with a strong commitment to patient care

Tools & Systems
- Athena EHR
- VoIP system (Ooma or

📌 Bilingual Medical Receptionist (México)
🏢 Winning Assistants
📍 México