Description
Hireframe is a remote staffing company that helps US-based startups and growth-stage companies build high-performing offshore teams. Our clients are founders, operators, and lean teams — not enterprise procurement departments. They move fast, change direction, and expect their partners to think alongside them. We operate like a startup ourselves: no bureaucracy, high ownership, and a constant bias toward action.

This is a full-cycle account management role. You will own a portfolio of 20+ active clients across a range of industries — and be responsible for their retention, satisfaction, and growth. You are not a coordinator or a customer service rep. You are the person clients call when something matters, and you are expected to have an answer, a plan, or a path to one.

This role is designed for someone earlier in their career who has already proven they can own client relationships independently, and who wants to develop into a senior strategic AM over time. You will be coached, challenged,



and given real ownership from day one but we expect you to come with strong fundamentals and a drive to grow into more.

What you'll own:

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- A portfolio of 20+ active client accounts across the US — primarily startups, founder-led businesses, and growth-stage companies
- Monthly client syncs: setting the agenda, running the call, capturing action items, uncovering future needs, and following through
- Account health: proactively monitoring engagement, identifying risk signals before they become churn
- Expansion: recognizing when a client is ready to grow and initiating those conversations
- Coordination with the recruiting team on active placements — you are the client’s point of accountability
- Data hygiene: accurate, up-to-date account data, notes, and next steps at all times
- Escalation: knowing when a situation needs leadership, and escalating clearly and early vs. fully owning your accounts and making the best decisions for both the client and Hireframe

📌 Account Manager (México)
🏢 Hireframe
📍 México