KioSoft Technologies LLC (“KioSoft”) is an innovative and expanding hardware/software company that delivers turnkey custom solutions across the Commercial Laundry, Vending, and other unattended Payment Industries. With operations spanning the United States, Canada, Mexico, China, Korea, and partnerships globally, our strength lies in delivering a comprehensive blend of cutting-edge technology and tailored software solutions. These range from basic machine interfaces to advanced applications, branding, and complex networking solutions.
We are looking to hire a Technical Writer at our office in Mexico City.
*Please submit resumes in English*
Key Responsibilities:
Documentation Development:
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- Collaborate with engineering, product management, and design teams to gather information and develop detailed documentation, including user manuals, FAQs, and API guides, in both English and Spanish.
- Write, edit, and maintain user-friendly content that clearly communicates complex technical information.
Content Strategy:
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- Develop and implement documentation standards and best practices for bilingual content, ensuring consistency and quality.
- Identify opportunities to enhance existing documentation and propose new content that addresses the needs of English and Spanish-speaking customers.
Collaboration and Communication:
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- Work closely with cross-functional teams to understand product features and updates, facilitating the creation of relevant and timely bilingual documentation.
- Actively participate in product development meetings to provide input from a documentation perspective.
Tools and Technology:
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- Use various authoring tools and content management systems to create and update bilingual documentation efficiently.
- Explore and recommend new tools or technologies that could enhance the efficiency and quality of documentation processes.