TEN is the general leader in lifestyle and travel concierge services. We partner with some of the world’s most prestigious brands to deliver personalized, high-touch support to their most valued customers. As a Lifestyle Manager, you'll use your expertise in travel, hospitality, or dining to craft exceptional experiences and provide top-tier customer service to our members.
About the Role
We are looking for a Lifestyle Manager with proven experience in the travel, tourism, hospitality, or restaurant sectors, especially in roles focused on customer service or call center support related to travel. You will assist members with a variety of requests, from booking trips to recommending exclusive experiences, always delivering service with excellence.
Requirements
Key Responsibilities
- Provide personalized support to members focusing on travel and lifestyle-related requests.
- Use your knowledge of the hospitality and travel industry to recommend, plan, and book outstanding experiences.
- Ensure all interactions reflect the high standards of TEN and its partners.

What You’ll Bring




- Background in customer service within travel agencies, hotels, restaurants, or related industries.
- Experience in call center environments dealing with travel or hospitality services.
- Excellent written and spoken English (C1).
- Passion for delivering exceptional service and creating memorable experiences.
- Strong attention to detail and organizational skills.

Nice to Have
- Familiarity with luxury or high-end travel services.
- No formal degree required—your experience and passion for service matter most.

Benefits & Rewards
At Ten, we believe our people are at the core of everything we do. We’ve cultivated a culture that not only acknowledges hard work but celebrates and rewards it. From regular appraisals to our annual Extra Mile Awards, we ensure that those who go above and beyond receive the recognition they deserve. We’re committed to supporting our employees in achieving both the

📌 Lifesytle Manager International (Ciudad de México)
🏢 Ten Group
📍 Ciudad de México