Seeking full-time Front Desk Agent for Yoga & Surf Retreat Centre in Playa Troncones, Mexico

New & exciting opportunity to join the team at Present Moment Retreat. We are seeking a full-time Front Desk Agent for our Boutique Hotel in the beautiful surf region outside of Ixtapa/Zihuatenajo, Mexico. This is a salaried position beginning right away. The role is a mixture of Guest Services, Yoga Studio operations, Reception, Boutique sales, and helping to ensure the overall smooth operations of the retreat center.

POSITION: Front Desk Agent

We are looking for an experienced, kind-hearted, person with a background in hospitality and office administration to:

- Handle check-ins and check-outs
- Accommodate guest requests
- Sign-in students into yoga classes using MindBody software
- Communicate with hotel staff on the status of guest rooms
- Promote hotel services and activities
- Book and schedule appointments and activities for guests
- Handle cash & CC payments
- Maintain a clean and neat front desk area




- Contribute to the operations of the retreat center An adecuado applicant must have strong interpersonal and administrative skills. As a member of the Guest Relations team you must be flexible with daily tasks, willing to lend a hand at any time, and be confident and professional with guests of the center.

REQUIREMENTS

- Proficient in English & Spanish
- Proficient with hotel PMS, Microsoft Excel, and MindBody
- Able to legally work in Mexico
- Must have solid professional references
- Successful history as a front desk agent or related hospitality experience

COMPENSATION

- Salary to be determined based on experience
- Temporary room to use if relocating to the area
- 50% discount in the restaurant
- Free Yoga classes

APPLICATION

- Cover letter explaining why you would be a great fit
- CV (be sure to include contact information from at least 2 references)

Please send your completed application to [email protected] with the subject of the email “Application for Front Desk Agent”

Thank you for your time and interest!

📌 Front Desk Agent for Retreat Center in Mexico (Zihuatanejo)
🏢 Present Moment Retreat
📍 Zihuatanejo