HR Shared Services Analyst Monterrey, Reciente León Our culture is rooted in innovation, collaboration, and operational excellence—and we believe in the power of our people to drive meaningful change. The HR Shared Services Analyst provides operational HR support across North America and LATAM North countries. This entry-level professional role is responsible for maintaining accurate, real-time employee data across the full employee lifecycle — from hiring to retirement — and supporting HR reporting and workforce analytics.
The role ensures data integrity, timely transaction processing, and accurate HR reporting to enable effective workforce planning and labor cost management across the region. Process and maintain HR system updates including New hire onboarding and employee data setup Terminations and retirements Ensure timely and accurate data entry in HRIS systems. Coordinate with local HR and payroll teams to ensure payroll alignment.
Maintain compliance with company policies and local labor requirements. HR Systems & Data Accuracy Perform routine audits to ensure data consistency. Resolve data discrepancies in collaboration with HR and payroll stakeholders.
Support system updates and process documentation.
HR Reporting & Workforce Analytics Prepare and support recurring and ad-hoc reports, including: Payroll reports Provide data insights to HR leadership to support decision-making.
Process
Support & Continuous Improvement Identify opportunities to improve process efficiency and data accuracy. Support regional HR projects and system enhancements as assigned. Bachelor's degree in Human Resources, Business Administration, Finance, or related field. 3–5 years of experience in HR operations, HR shared services, payroll support, or HR data management. ~ Experience supporting multiple countries preferred. ~ SAP, Workday, Oracle, etc.). ~ SLA (Service Level Agreement) experience Intermediate to advanced Excel skills Analytical mindset with strong data interpretation ability Customer-service orientation Strong written and verbal English; Spanish preferred Data accuracy & accountability Responsiveness and service mindset Confortable attending offices (hybrid), Monterrey, Nuevo León Hybrid work model Major Medical Insurance Because we are a global company with a regional mindset.