SpotOn is seeking a Support Expert I to deliver frontline software and technical support for restaurant operators. You will handle case management, guide users through POS software features, and collaborate with Tier 2 Support to resolve issues quickly and accurately.
In this role, you’ll document interactions in Talkdesk/Salesforce, translate technical guidance for non-technical clients, and help improve self-service tools. Flexibility for some after-hours work is required.
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📌 Restaurant POS Support Specialist (Nezahualcóyotl)
🏢 SPOTON
📍 Nezahualcóyotl
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