Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Role Overview The Boutique Director is responsible for the successful management of the boutique with the main objective of developing sales, growing the sales team and reaching a consistent and sustainable high quality client experience.
Responsibilities Project and produce the sales as defined in the store action plan developed with the Senior Vice President, Retail and Regional Director focusing on short-term and long-term strategic and financial objectives to achieve Spearheads management and strategic development, including High Jewelry
Enhance quality and maintain integrity of the Van Cleef & Arpels image in the market
Identify successful profiles and talent planning in order to define career paths and promote advancement, while monitoring and supervising Boutique team members
Generate new clients while developing new and innovative business ideas
Represents Van Cleef & Arpels at meetings, events, charity dinners and other work-related functions in both Mexico and abroad.



Extensive travel involved
Manage optimal levels of inventories and model stock in coordination with the Supply Chain Department
Initiate activities for new product launches, events and activities to enhance visibility in the market and increase net sales
Assist in developing store personnel's performance goals and, update management through reporting mechanisms
Provide the highest levels of customer service to support the growth of sales
Occasionlly may attend international functions such as Retail Conferences, Watch and Wonder and High Jewellery trips with the President & CEO, Senior Vice President, Retail and Regional Director
Qualifications Minimum 15 years of luxury retail management experience
Bachelor’s degree in Related field is required
Master’s degree in Business is preferred
Multi-Unit or High-Volume Experience required
Luxury Retail or Hospitality experience is a must
Capacity to manage several projects simultaneously and in a timely manner
Strong computer skills: SAP, Excel, Word, Power Point
Excellent written, verbal, and interpersonal communication skills
Ability to Travel and ability to host events with a high degree of etiquette
Flexibility to work on evenings, weekends, and holidays, as needed
Ability to spend long periods of time standing
Fluency in English preferred
In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

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📌 Boutique Director (Nezahualcóyotl)
🏢 MX02 Richemont de Mexico S.A.deCV.
📍 Nezahualcóyotl