DYOPATH is seeking a Service Desk Level 1 Analyst to provide first‑level technical support to users in a remote Mexico setting. You will handle calls, emails, and chats, log tickets, and resolve a range of desktop, printer, and basic network issues while escalating complex problems as needed.
Idóneo candidates have 1–2 years in a service desk role, strong customer service skills, and familiarity with Windows and MS Office.
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📌 Remote Service Desk Analyst (Level 1) – Grow Your IT Career (Monterrey)
🏢 Dyopath
📍 Monterrey
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