Accenture is seeking a Strategy & Consulting professional to drive transformation in Cloud Contact Center initiatives, including Living Marketing and Next-Generation Customer Care. You will design and implement AI chatbots, develop a digital roadmap, and guide complex programs across marketing, commerce, and services.
The role involves travel, working with NICE CXOne for cloud contact centers, and collaboration with general teams to deliver measurable value for clients.
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📌 Cloud Contact Center Architect & Leader (Ciudad de México)
🏢 1900 Accenture S.C.
📍 Ciudad de México
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