**Job Overview**:
**Key Responsibilities**:
- Monitor customer quote requests, promptly creating and sending quotes to customers.
- Negotiate with suppliers to secure competitive rates for quotes, ensuring cost-effectiveness.
- Follow up and negotiate on quotes sent to customers to secure sales, demonstrating persuasive communication skills.
- Understand customer needs to design the best logistics offering, tailoring solutions to meet specific requirements.
- Build and maintain strong relationships with customers to allow the account to grow, fostering loyalty and repeat business.
- Analyze our service performance and align all internal resources to guarantee the quality of service, continuously improving efficiency and effectiveness.
**Requirements**:
- Bachelor’s degree in industrial engineering or equivalent field.
- Minimum of 2 years experience in customer service or related field.
**Key Competencies**:
- Strong teamwork and prompt communication skills are essential.
- Excellent written and verbal communication skills in English and Spanish.
- Ability to thrive in a fast-paced environment, with strong organizational and prioritization skills.
Pay: $18,000.00 - $25,000.00 per month
**Language**:
- English (required)
Work Location: In person