As an **Internal Specialized Consultant in the Digital transformation** of** Center of Expertise**, you will play a crucial role in strengthening and optimizing Nissan processes through automation to enhance efficiency, agility, and overall performance.
Act as a change agent in the organization using Lean Process and agile principles to map, identify, analyze, define, implement, and sustain improvement opportunities via digital solutions (workflow automation, RPA/RDA, Chatbot, AI, etc), as well as mitigate risks, making sure every process is standardized, optimized, and properly documented.
**Responsibilities**:
- Define scope and estimated benefits, plan, lead, and execute process automation initiatives, including process mapping, opportunity identification, analysis, and custom solution design, development and implementation to ensure efficiency delivery.
- Drive process standardization, optimization, and efficiency through workflow simplification and intelligent automation development and implementation.
- Track, monitor, and report regularly on project status, including automation development milestones and implementation schedule to ensure on-time completion and sustainability.
- Collaborate with other Process transformation Specialists and Process Owners to Lead and/or participate in information-gathering workshops (either virtual or face-to-face) to understand and analyze opportunities, define action plans, increase engagement, and remove roadblocks.
- Identify improvement opportunities within the organization and provide consultation services to clients, sharing proven approaches for automation solutions.
- Knowledge Lean methodology to support the functions solving problems and identifying opportunities that drive operational improvement aiming for automation improvements and implementations.




- Understand the business point of view of End-to-End Processes across the region to propose and develop with empathy alternatives to drive efficiency and performance improvement.
- Collaborate with IS/IT leaders to validate the appropriate solutions, design the future state and align the implementation of IS-dependent major automation (RPA, System Enhancement, etc.). Ensure projects and benefits are delivered successfully. Drive Quick Wins.
- Develops KPIs and metrics to assess improvement opportunities and measure the improvement attributable to process redesign in terms of its specific outputs.
**Education**:
- Bachelor's degree in Industrial, Mechatronics, Informatics/Systems Engineering, IA, Business Administration, or related discipline. (Desirable)
- Lean Six Sigma certification (YB, GB) desirable
**Previous Work Experience**
- 3+ years of experience in **Process Improvement or Automation** or Artificial Intelligence implementations must
- Experience in Shared Services Center environment desirable Is a plus
- Experience in** Project Management **and **Processes Automation**:
- Hands-on experience in process automation solutions **(MACRO, Microsoft Power Platform tools, Tableau, Winshuttle**, etc.) implementations.
- Experience in **RPA projects management** with tangible results (necessary knowledge for RPA opportunity identification and validation).




- Demonstrated experience in managing and influencing senior stakeholders in a matrixed environment.
- Business acumen to guide the team in terms of process redesign and solution definition.
- Strong business analysis competency with historic success in shaping opportunities via conceptual thinking and problem-solving capabilities
**Language**: English - Advanced
**Computer Skills**:
- Proficient with Microsoft Office
- Knowledge with **Visual Basic (VBA)** or **Tableau **or **Power Apps** or **Power Automate** developments
- Process Mining Tool (desirable)
- Other platforms (Make, UiPath, etc) knowledge is desirable
**Skills**:
- Demonstrated ability to work, prioritize and make decisions independently in a fast-paced services environment.
- High energy level to enable change management
- Ability to influence and lead teams without direct authority
- Interpersonal and communication skills
- Process and results oriented
- Customer-centric, Analytical and critical mindset to resolve issues and to challenge status quo
- Time management with the ability to direct multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Executive presentations
**Nissan (NMEX, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción, ni discriminación **por género, identidad y/o expresión de género, orientación sexual, **raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.**
**Nissan (NMEX, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or e

📌 Automation Sr Specialist (Ciudad de México)
🏢 Nissan
📍 Ciudad de México