Descripción y detalle de las actividades
- _ Diagnose and resolve technical issues related to computers, software, networks and mobile devices._
- _ Document incidents and solutions in a ticketing system._
- _ Escalate complex problems to higher level technicians._
- _ Provide guidance and training to end users on the use of computer systems._
- _ Write user guides and technical manuals._
- _ Communicate effectively with end users, both verbally and in writing._
Experiência y requisitos
- _ Bachelor's degree or equivalent in a field related to computer science, information technology or systems administration._
- _ At least 2 years of work experience in IT technical support._
- _ Previous experience in an IT HELPDESK environment is a plus._




- _ Experience with office software such as Microsoft Office Suite._
- _ Experience with diagnostic and troubleshooting tools._
- _ Experience with system administration and network monitoring tools._
- _ Knowledge of Active Directory._
Ventajas
- Beneficios de acuerdo a la LFT
**Número de vacantes** 1
**Área** Informática/Sistemas/TI/Programación/Software
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Estudios** Carrera con título profesional
**Disponibilidad p. viajar** No

📌 IT Specialist (Ensenada)
🏢 Plenimex, S.A. De
📍 Ensenada