Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
Job Summary
- To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a _Program Manager_ _located in _Guadalajara, South._
- Reporting to the Program Management Manager, Program Manager role manages the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations._
Responsibilities:
- Organize, plan and direct program schedules and budgets.
- In charge of tracking relevant metrics and drive action items based on results.
- Provide help, knowledge and expertise with contract negotiations as required.
- Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
- Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
- Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.




- Manage the coordination of product life cycle activities with P&L; and customer satisfaction also has control for different accounts of various complexities.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- In charge of customer´s satisfaction reviews and corrective actions.
- Maintain current and develop additional business with customers.
- Monitor and track that project and program deliverables are met.
- Be accountable for maintaining excellent customer relations with both new and existing customers.
- Holds up production sites for projects, costs and other customer related matters through business and expertise.
Qualifications:
- _ BA/BS/MBA or equivalent work experience_
- _ Advanced experience managing cross-functional teams (CFT),_
- _ Solid understanding and management of Profit & Loss (P&L;)._
- _ Strong client-facing and stakeholder management skills._
- _ Proven experience in the Automotive sector._
- _ Advanced English level_
- _ Nice to have NPI experience._
What you’ll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
MG61
Job Category
Operations
**Required Skills**:
Optional Skills:

📌 Program Manager (Guadalajara)
🏢 Flex
📍 Guadalajara