**Role: Bilingual Customer Service Representative**
**Location: TECNOPARQUE AZCAPOTZALCO- Mexico City**
**Type: Full-time (On-site)**
**Language : Spanish & English**
**Job Summary**:
As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding customer support to ensure customer satisfaction.
**Qualifications**:
- **High school diploma (completed).**:
- **Advanced English level (B2+ and above).**:
- Strong communication and interpersonal skills.
- Problem-solving and conflict resolution skills.
- Attention to detail and ability to multitask effectively.
- Knowledge of CRM systems and tools (preferred).
- Schedule flexibility.
**Schedule**:
2 days OFF during the week and only 40 hours/week
Looking forward to your response.




**Job Types**: Full-time, Permanent
Pay: $14,000.00 - $18,000.00 per month
Ability to commute/relocate:
- Azcapotzalco, CDMX: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you comfortable to go onsite ( 5 days in a week ) at TECNOPARQUE AZCAPOTZALCO- Mexico City ?
**Education**:
- High school or equivalent (required)
**Experience**:
- call center : 1 year (required)
- Customer service Representative : 1 year (required)
- voice call process : 1 year (preferred)
**Language**:
- English B2 Level (required)

📌 Csr - Customer Service Representative (Azcapotzalco)
🏢 EPSILON SOLUTIONS
📍 Azcapotzalco