**Join us as: GMS Hub Continuous Improvement & Project Delivery Manager**
**Function**:Marketing Services
**Job Location**:To Be Agreed
**Terms & Conditions**:full time position
**Scope**: this position will be supporting select BU’s across a key geographical Americas region ngaging with key senior stakeholders both in countries and within the GBS communities.
**Job Purpose**:
Deliver value across all Marketing Hub delivered and connected activities by driving continuous improvement and future transformation of the performance management of day-to-day delivery at scale in collaboration with our Partners and GMS Product Owners. This role is responsible to connect with both the GMS Product Owner team and in-country operational marketing teams to drive the adoption, execution and continuous transformation of GMS Hub capabilities/enablers.
Key Accountabilities of the role include:
- Own the execution and adoption of the GMS capabilities and enablers across the pillars within markets
- Sequence and execute transformation initiatives with countries/BUs as governed by GMS Product Owners
- Drive continuous improvement agenda with our Partners
**Key Responsibilities**:
Owns prioritization of capability adoption of capabilities & transformation roadmap across pillars within the geographies on behalf of global GMS Product Owners and in coordination with IT, Country Performance Delivery Lead, and Country Marketing team
- Address adoption issues and outside system work-arounds
- Work with global Product, and IT teams for any exception/change requirements
- Benchmark usage and effectiveness relative to other sites / markets




- Drives process-based / capability-based governance and benchmarking within geography
- Ensure assets are maximized before any small tech or auxiliary automations are developed to support operations
Owns continuous improvement agenda in collaboration with partners & country
- Drives governance to ensure right prioritization of initiatives across markets with the Partner “TIO” (Transformation & Innovation Office)
- Ensures CI agenda of partners is aligned to UL priorities, roadmap, framework
- Cross pollinate learnings / experience from within organization into our partner operations
- Identify Best Practices - External and Internal. Explore emerging trends and actively seek opportunities to - SIMPLIFY, ELIMINATE, CONSOLIDATE, CENTRALISE, AUTOMATE
Unilever SPOC for integral process excellence team into the geography
- Drives prioritization of Product execution within the geography/BUs in alignment with global Product team
- Represents markets within geography in global process / capability discussions and community of practices
Drive effectiveness and consistency of operating model (governance, gatekeeping, etc).
**Required Qaualifications**:
- Business acumen and customer centric mindset
- E2E function agnostic integrator (non-silo mentality)
- Demonstrable Agile mindset and capabilities
- Ability to drive change
- Holding people accountable (peers, leaders and external stakeholders) and strong personal accountability for delivery
- Team leadership experience
- Ability to work effectively in both independent and diverse multi-task team environments
- Experienced in leading/working with virtual teams and driving performance across diverse mixture of cultures.

📌 Gms Hub Continuous Improvement & Project Delivery Manager (Bosques de las Lomas)
🏢 Unilever
📍 Bosques de las Lomas