**Role purpose**:
Investigation roles are responsible for providing a single functional resolution for all investigations for HSBC. They manage intake and triage for all case leads and enquiries through a globally consistent access point, conduct and co-ordinate investigative activity at market/global level, produce case output to drive action by internal risk and control owners and author and file reports with appropriate authorities.
**Main activities**:
- Manage and supervise the Integral Service Center (GSC) Financial Crime Investigations (FCI) team to conduct and document investigations to a globally consistent quality control framework
- Conduct frequent, regular engagement with US FCI management to manage team workload, prioritization of investigative work, and drive continuous improvement in delivery
- Work with US Financial Crime specialists across markets to indentify and investigate financial crime threats
- Ensure investigation findings are effectively communicated and tracked to other parts of the organization to enable them to follow up on mitigating actions
- Proactively identify key emerging financial crime threats and serve as an escalation point to the FCI market head
- Maximize efficiency and productivity of the teams by embedding global investigation standards
- Co-ordinate and manage complex projects
- Support and embed change initiatives, identifying and developing new or improved delivery mechanisms
- Independently perform assignments to achieve stated objectives. Determine and develop approach to solutions
- Helps foster external relationships with key public sector partners and industry peers and specialists to share information on financial crime threats at a regional level, where permissible by data sharing guidelines
- Understand functional risks in own functional area and monitor team adherence to policies




- Cultivate an environment that champions diversity and inclusion and reflects the HSBC brand, thereby delivering high employee engagement and motivation
- Maintain oversight of monthly productivity metrics, including, but not limited to case volumes, forecasts, and case closures.
**Qualifications**
- Degree holder in related disciplined.
- Seasoned professional with experience in one or more senior risk compliance roles, to include significant Anti-Money Laundering experience.
- Extensive knowledge of Anti-Money Laundering regulations and guidance.
- Significant experience in the financial services industry.
- Advanced investigative skills from law enforcement, regulatory, forensic accountancy or legal disputes
- Lateral thinker with an ability to interpret and solve complex issues.
- Numerate, evidence based analytical skills founded on an empirical base.
- Proven and excellent Global leadership skills or ability to matrix manage.
**What additional skills will be good to have?**
- Excellent communicator with strong inter-personal and influencing skills.
- Experience developing an assurance model and developing or leading a review team.
- Experience in leading assurance work in a complementary discipline. Audit would be an advantage.
- Ability to lead change, contributing to joining up with the other teams in Risk and Business globally.
- Experience of dealing with regulatory matters.
- Ability to develop practical, cost effective solutions to complex global issues
You’ll achieve more when you join HSBC!
At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care
**Issued by HSBC Electronic Data Processing (México) Private LTD

📌 Financial Crime Investigations Senior Manager (Azcapotzalco)
🏢 HSBC Global Services
📍 Azcapotzalco