Commercial Operations specialist(Temporary - SAP Project)The Commercial Operations Specialist is a critical role supporting Hexagon Manufacturing Intelligence by ensuring the accurate, timely, and compliant order processing of hardware, software, and service solutions.This position acts as a central coordination point between Sales, Finance, Production Planning, Logistics, to enable smooth order fulfillment, ensuring data accuracy, adherence to commercial and operational policies, along with delivering high-quality customer experience while supporting on-time delivery of precision measurement technologies, software solutions, and integrated manufacturing systems.Job Responsibilities- Enter and validate hardware, software, and service orders in Salesforce and ERP systems, ensuring accuracy and completeness.
- Generate software licenses, entitlements, or activation keys as part of the software order fulfillment process.
- Review customer quotes, contracts, and purchase orders to ensure compliance with pricing, terms, and company policies.
- Generate and reconcile invoices using internal reports, ensuring proper billing and alignment with financial requirements.
- Monitor Salesforce dashboards and operational reports to track order status, backlog, and exceptions, taking prompt action on discrepancies.
- Push back incomplete or incorrect orders & requests; communicate required corrections and follow up until resolved.
- Coordinate hardware deliveries with Planning and Logistics ensuring correct and timely communication to customers regarding customer preparedness, ship dates, and shipment scheduling.
- Support Sales by providing clearly communicated guidance on order requirements,



documentation, approvals, and delivery timelines.
- Manage order-related issues such as pricing mismatches, manufacturing constraints, and documentation gaps; follow up until resolved & escalate when needed.
- Maintain accurate order files, license records, and approval documentation for audit and compliance readiness.Qualifications- Professional Level: Solid experience (1-3 years) in Order Management, Sales Operations, or Sales Administration.
- Language: Proficient English (written and verbal).
- Systems Skills: Mid-to-advanced Salesforce user; experience with ERP order modules preferred such as Salesforce, SAP, etc.- Microsoft Office: Strong Excel, Word, and PowerPoint skills.
- Finance/Accounting Knowledge: Preferred for invoicing, billing validation, and reconciliation.
- Soft Skills:- Excellent organization and attention to detail- Ability to work within a fast-paced environment- Self-learning mindset, strategic thinking & proactive problem-solving- Clear communication with strong follow-through- Be team-oriented with strong collaboration skillsWhat We Offer (MTY)- Hybrid Work (2 home office days, 3 at the office)- Food coupons- Vacations Bonus.
100% of base salary of earned vacation days.
- Year End Bonus (Aguinaldo).
Equivalent to 30 days of base salary.
- Personal Life Insurance.
- Medical Insurance.
Coverage is offered at no cost to the employee, spouse, and children of 18 years or less.
Terms per our corporate insurance policy.
- Vacations: As required by Mexican Law.
Five additional days during the 2nd half of your 1st year.
- Two additional Holidays that can be used at any time of the year.

📌 Commercial Operations Specialist (Monterrey)
🏢 Hexagon Manufacturing Intelligence
📍 Monterrey