About the CompanyFedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency.
Our culture fosters innovation, collaboration, and a dedication to excellence.About the RoleThis opportunity is ideal for candidates with strong HRIS experience, Configuration experience UKG eTime / UKG Pro Workforce Management (UKG Pro WFM), and the ability to support multi-country deployments across Latin America .
RequirementsMust Have
- Bachelor's degree in Human Resources Information Systems, Computer Engineering, Computer Science, Human Resources Technology, Statistics, Mathematics, or a related analytical field.
- Minimum of 5 years of experience supporting HR technology systems, HRIS applications, workforce management systems, or business systems analysis.
- Proven hands-on experience with UKG eTime / UKG Pro Workforce Management (WFM), including configuration, support, troubleshooting, testing, and implementation activities.
- Experience supporting multi-country HRIS implementations, deployments, or migrations.
- Strong ability to work with regional stakeholders and translate business requirements into system configurations and solutions.
- Strong analytical and problem-solving skills, including troubleshooting and root cause analysis.
- Experience managing multiple priorities, projects, and deliverables in a fast-paced integral environment.
- Advanced English (C1/C2) and Spanish proficiency, both written and verbal.Nice to Have
- Prior experience supporting HRIS systems across LATAM.
- Knowledge of labor regulations across multiple LATAM countries.
- Experience in sustainment, post-implementation support, or HRIS migrations.
- Experience with testing methodologies, test plans, test scripts, and QA best practices.
- Experience with reporting tools, data analysis, system integrations,



and interfaces.Key Responsibilities
- Provide HRIS support and sustainment for UKG eTime / UKG Pro WFM across LATAM.
- Quickly learn and understand the current eTime configuration deployed across LATAM.
- Partner with LATAM stakeholders to identify pain points, process gaps, and opportunities for system improvements.
- Support configuration, troubleshooting, testing, and deployment activities for UKG eTime / UKG Pro WFM.
- The initial deployment is closer to a migration effort; however, identified issues, enhancements, and optimization opportunities may be reviewed and addressed.
- Support continued deployments and enhancements for remaining LATAM countries.
- Ensure ongoing compliance with federal, state/provincial, and local regulatory requirements.
- Maintain, update, and adjust system configurations in response to business, policy, and regulatory changes.
- Develop a strong understanding of business processes and HR operations across LATAM.Knowledge, Skills and Abilities
- Strong understanding of software development lifecycle (SDLC) concepts, including requirements gathering, testing, deployment, and release management.
- Ability to create and execute test plans, test scenarios, and test scripts.
- Strong organizational and time management skills.
- Excellent communication and stakeholder management skills.
- Ability to collaborate effectively with technical teams, business partners, and third-party vendors.
- High attention to detail and ability to identify data quality and data integrity issues.
- Ability to mentor, coach, and share knowledge with team members.
- Strong computer skills, including reporting, analytics, and system interface management.Equal Opportunity StatementFedEx Express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.

📌 Hris Advisor - Ukg Pro Wfm Configuration (Xico)
🏢 Fedex
📍 Xico