FPT Latin America in Mexico is seeking an L2 Application Support Engineer to ensure reliable application operations and rapid incident resolution.
The role involves investigation, runbook execution, and collaboration with L1 teams.The candidate should have 2-4 years in application support, strong troubleshooting skills, experience with incident management, and familiarity with databases and logs.
ServiceNow is used for incident tracking and workflows.
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📌 Application Support Engineer — Ai-Driven Incident Resolver (Jalisco)
🏢 FPT Latin America
📍 Jalisco
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