Remote – Latin America (LATAM) | Full-Time | $5.00–$***** USD/hour | Monday–Friday
WAGS – World-Class Assistants & Global Support
is hiring experienced
Bilingual Insurance Virtual Assistants located throughout Latin America (LATAM)
to support U.S.-based insurance agencies and insurance companies.
We welcome qualified candidates from
Mexico, Colombia, Argentina, Peru, Ecuador, Costa Rica, Guatemala, El Salvador, Honduras, Nicaragua, Panama, Dominican Republic, and other Latin American countries.
We are specifically looking for candidates with
hands-on experience in Home, Auto, Property & Casualty (P&C;), or Commercial Insurance
.
If you have worked directly with U.S. insurance agencies, brokerages, or carriers and understand day-to-day insurance servicing workflows, we want to hear from you.
Compensation
$5.00–$***** USD per hour
, based on your experience, English communication skills, insurance knowledge, systems experience, and ability to independently handle insurance-related tasks.
Get paid based on the value and experience you bring.
Full-time, 40 hours per week
Monday–Friday
Weekends off
No extra hours required
100% remote
Work from home
Stable, long-term opportunity
Opportunities for professional growth
What You May Do
Depending on your experience and the insurance agency you support, responsibilities may include:
Provide professional customer service to insurance clients
Process policy changes and endorsements
Handle mortgagee and lienholder changes
Prepare and process Certificates of Insurance (COIs)
Assist with policy renewals
Collect information needed for insurance quotes
Run quotes through insurance rating systems
Assist customers with billing, invoices, and account questions
Communicate with insurance carriers regarding policies and servicing requests
Follow up with clients and carriers
Support Home and Auto insurance servicing
Assist with Property & Casualty insurance
Support Commercial Insurance accounts when applicable
Complete or work with ACORD forms when applicable




Update insurance systems and agency management systems
Follow agency procedures and complete tasks accurately and on time
Required Qualifications
To be considered for this position, you must have:
Fluent professional English
, both spoken and written
Fluent Spanish
At least
1 year of hands-on insurance experience
At least
1 year supporting a U.S.-based insurance agency, brokerage, carrier, or insurance company
Direct experience with
Home, Auto, Property & Casualty, or Commercial Insurance
Experience performing insurance servicing tasks such as quotes, policy changes, endorsements, renewals, COIs, billing, or carrier follow-up
Strong verbal and written communication skills
Ability to work independently and follow established processes
Strong attention to detail and organizational skills
Reliable computer
High-speed internet connection
Quiet, professional home workspace suitable for calls
Availability for a full-time, 40-hour-per-week schedule
Current residence in Latin America
Preferred Experience
Candidates with any of the following experience are especially encouraged to apply:
Homeowners Insurance
Personal Auto Insurance
Personal Lines P&C;
Commercial Insurance
Commercial Lines
ACORD forms
Certificates of Insurance
Insurance quoting and rating systems
Agency Management Systems (AMS)
Policy renewals and endorsements
Carrier communications
Billing and policy servicing
Important: Please Read Before Applying
This position requires
direct, hands-on U.S. insurance servicing experience
.
This position is
not intended for candidates whose insurance background is limited to:




Health or Medical Insurance
Life Insurance
Healthcare
Claims-only roles without policy servicing experience
Insurance interpreting or translation
Transcription
Call-center roles where your primary responsibility was interpreting conversations between insurance customers and other parties
If your experience is primarily in one of those areas and you do not have hands-on experience servicing
Home, Auto, Property & Casualty, or Commercial Insurance policies
, this position is not the right match.
Who Will Be a Strong Candidate?
You may be a strong fit if you have previously worked for or supported a U.S. insurance agency and can confidently say:
"I understand how a U.S. insurance agency operates."
"I have worked directly with insurance policies, not just insurance-related calls."
"I have processed policy changes, endorsements, renewals, quotes, COIs, billing requests, or carrier follow-ups."
"I can communicate professionally with U.S. customers and insurance carriers in English."
"I can work independently from home and manage insurance tasks accurately."
About WAGS
WAGS – World-Class Assistants & General Support
connects skilled professionals with businesses looking for experienced remote talent.
We are looking for people who want more than a temporary assignment. We want reliable professionals who are interested in building their skills, delivering excellent work, and growing with us.
We pay on time, every time.
How to Apply
Apply directly through LinkedIn and complete all required screening questions.
Please submit your resume in English.
Applications will be reviewed based on relevant U.S. insurance experience, English communication skills, and hands-on knowledge of Home, Auto, Property & Casualty, or Commercial Insurance.
Job Type:
Full-Time
Location:
Remote – Latin America (LATAM)
Schedule:
40 hours per week, Monday–Friday
Compensation:
$5.00–$***** USD per hour
Languages:
English and Spanish required

📌 Bilingual Insurance Virtual Assistant - U.S. Property & Casualty Insurance (México)
🏢 World-Class Assistants & Global Support (WAGS)
📍 México