Cognizant is seeking a Senior Technical Consultant ServiceNow to design, implement and optimize enterprise automation and service management using ServiceNow ITSM ITOM ITAM and RPA. The role emphasizes building resilient workflows and agentic AI-driven service experiences in a hybrid work model, with daytime support and no travel.
Responsibilities include configuring platform foundations, enhancing ITSM processes, maintaining ITOM and ITAM capabilities, and developing integrations across
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📌 Senior ServiceNow Automation Architect (Ciudad de México)
🏢 Cognizant
📍 Ciudad de México
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