24 ago
|
Allegro Response Teleservices
|
Hermosillo
24 ago
Allegro Response Teleservices
Hermosillo
**Account Manager - Allegro Response**Are you passionate about delivering exceptional service and building long-term client relationships?
Join **Allegro Response**, where we're more than just a Contact Center—we're a team committed to customer success.
**Your Role**:As the key link between Allegro and our clients, you'll ensure customer satisfaction, identify growth opportunities (upselling/cross-selling), and foster lasting partnerships.
**What We're Looking For**:- Strong analytical and communication skills- Basic knowledge of customer service and sales processes- Detail-oriented, self-motivated, and team-focused- Familiarity with tools like Excel, CRM systems (Hubspot), Looker, and Microsoft Office is a plus- Advanced English**Key Responsibilities**:- Manage client relationships and address inquiries- Analyze account data and support decision-making- Coordinate with internal teams (Sales,
Ops, Compliance, Marketing)- Prepare reports, presentations, and client updates- Stay up to date with service performance and industry trends**Our Core Values**:- **Be Human**: Empathy, care, and authentic communication- **Be the Pace**: Set a steady, reliable rhythm for client relationships- **Bold Honesty**: Transparency builds trust—even when it's tough- **Be the Conductor**: Guide clients with clarity and precision**Weekly Focus**:From client check-ins and data analysis to internal collaboration and strategy, your week will be full of meaningful, results-driven tasks.Flexibility and initiative are key to success in this role.Pay: $20,****** - $22,****** per month
📌 Account Manager (Hermosillo)
🏢 Allegro Response Teleservices
📍 Hermosillo