At IBM Infrastructure & Technology, we design and operate the systems that keep the world running.
From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability.
Our teams ensure the performance, security, and scalability that clients and industries depend on every day.
Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration.
You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation.
With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.Your role and responsibilitiesAs a Supply Chain Engineering Professional, you will work technically with various stakeholders to drive early product development, serviceability, and quality management.
This role focuses on managing and developing technology and support roadmaps, communicating technical specifications, and driving continuous quality improvement.Your primary responsibilities will include:Develop Technology Roadmaps: Manage and develop technology roadmaps for selected products, ensuring alignment with business objectives and quality standards.
This involves collaborating with development, services delivery, and service planning teams to identify areas for improvement and implement changes.Drive Quality Improvement: Drive continuous quality improvement initiatives, focusing on supplier commodity field performance, tooling, and delivery.
This includes analyzing data to identify trends and opportunities for improvement.Communicate Technical Specifications: Communicate technical specifications to stakeholders, ensuring that products meet quality and regulatory requirements.
This involves working closely with quality teams to ensure compliance with environmental and social responsibility directives.Improve Service Delivery: Collaborate with internal and external stakeholders to improve warranty and post-warranty service delivery, reducing costs and enhancing customer satisfaction.Analyze Product Performance: Analyze product performance data to identify areas for improvement, driving actions to improve results for the product or IoT.Required educationBachelor's DegreePreferred educationBachelor's DegreeRequired technical and professional expertiseExposure to Technical Development: Experience working with development teams on early product development, serviceability, and quality management, with a focus on technology convergence and qualification.Quality Management Knowledge: Familiarity with quality improvement initiatives, including supplier commodity field performance, tooling, and delivery,



as well as environmental compliance and supply chain social responsibility directives.Technical Communication Skills: Experience communicating technical specifications to stakeholders, ensuring compliance with quality and regulatory requirements.Service Delivery Exposure: Exposure to warranty and post-warranty service delivery, including cost reduction and customer satisfaction improvement initiatives.Data Analysis Skills: Experience analyzing data to identify trends and opportunities for improvement, driving actions to enhance product performance.Preferred technical and professional experienceTechnology Convergence Knowledge: Exposure to technology convergence and qualification, with an understanding of how to manage and develop technology roadmaps for selected products.Quality Improvement Initiatives: Familiarity with quality improvement initiatives, including supplier commodity field performance, tooling, and delivery, as well as environmental compliance and supply chain social responsibility directives.Technical Specification Communication: Experience communicating technical specifications to stakeholders, ensuring compliance with quality and regulatory requirements.ABOUT BUSINESS UNITIBM Systems helps IT leaders think differently about their infrastructure.
IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues.
Our systems power the world's most important industries and our clients are the architects of the future.Join us to help build our leading-edge technology portfoliodesigned for cognitive business and optimized for cloud computing.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.




They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.
The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?
ABOUT IBMIBM's greatest invention is the IBMer.
We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since ****, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.
Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.IBM is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.OTHER RELEVANT JOB DETAILSAll our positions are eligible for people with disabilities PwD or rehabilitated.Important Notice to CandidatesIBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes.
This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews.
If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company's official channels.Job Title- Supply Chain Engineering ProfessionalJob ID******City / Township / VillageGUADALAJARAState / ProvinceJaliscoCountryMexicoWork arrangementHybridArea of workInfrastructure & TechnologyEmployment typeRegularContract typeRegularPosition typeEntry LevelNo TravelCompanyShiftGeneral (daytime)Is this role a commissionable/sales incentive based position?
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📌 Supply Chain Engineering Professional - Student Conversion (Jalisco)
🏢 IBM
📍 Jalisco