Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers.
Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances.
TrueML's approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.About the TeamThe Client Portal team (CLIP) is a product-critical domain team at TrueML.
We own the systems that give clients visibility and control over their account inventory, configuration settings, and operational analytics.
Our flagship effort is theOTP Client Portal - a unified, multi-product platform designed to consolidate and replace the legacy Recover and Retain client-facing applications.
We also own the Entity Configuration Service, a platform-level hierarchical data store that other domain teams depend on managing client settings across TrueML's entity model.What You'll OwnThe OTP Client Portal - a Next.Js mono-repo frontend that serves as the single client-facing application for dashboards, inventory views, configuration management, and content authoringContent management tooling - a self-service CMS within the portal enabling clients to author, edit, and publish communication templates,



including GenAI-assisted writing via AWS BedrockWork-Life BenefitsUnlimited PTOMedical benefit contributions in congruence with local laws and type of employment agreementWhat You'll Do:Design and build reliable, scalable frontend and backend systems that serve both internal operations teams and external clientsDrive the technical roadmap for the Client Portal domain - making architectural decisions that support a multi-year platform consolidationOwn services end-to-end: design, implementation, deployment, and on-call supportBuild and maintain platform-level infrastructure (Entity Configuration) that other domain teams across TrueML depend onCollaborate closely with other domain teams on cross-domain integration via event-driven patterns and integration with legacy systemsContribute to frontend architecture decisions as the portal grows in scope and complexityMentor engineers and contribute to TrueML's engineering cultureWho You Are (Qualifications):5+ years of professional software engineering experience, with 2+ years in a senior or tech lead capacityStrong proficiency in TypeScript and Next.Js - the Client Portal is a Next.Js mono-repo and the team's primary frontend technologyExperience with Go - our backend services run Go on AWS LambdaExperience with AWS - specifically Lambda, DynamoDB, Secrets Manager, EventBridge, SNS/SQS, and ECRFamiliarity with Terraform or comparable infrastructure-as-code tooling (we use Terraform with Atlantis for automated IaC workflows)Strong grasp of API design,



including OpenAPI/REST contracts and code generationExperience with event-driven architectures and async messaging patternsComfort working across the full stack - you can move fluidly between frontend UI work and backend service developmentExperience operating services with high reliability requirements - you understand SLOs, runbooks, and incident responseWho You Might Be (not required, but "nice to have")Experience building multi-tenant SaaS portals or client-facing configuration toolsFamiliarity with headless CMS platforms (e.G., Contentful) and content pipeline architectureExperience with platform migrations - consolidating legacy systems into a unified product while maintaining backward compatibilityBackground in hierarchical configuration systems or feature flag / settings management at scaleExperience with GenAI integration (AWS Bedrock, LLM proxying, prompt engineering in product features)Experience with OpenTelemetry instrumentation and observability tooling (we use OTel with Observe)Familiarity with data visualization and analytics dashboarding in client-facing products$60,000 - $90,000 a yearWe are a dynamic group of people who are subject matter experts with a passion for change.
Our teams are crafting solutions to big problems every day.
If you're looking for an opportunity to do impactful work, join TrueML and make a difference.Our Dedication to Diversity & InclusionTrueML is an equal-opportunity employer.
We promote, value, and thrive with a diverse & inclusive team.
Different perspectives contribute to better solutions, and this makes us stronger every day.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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📌 Sr. Software Engineer (Piedras Negras)
🏢 TenOneTen
📍 Piedras Negras