Strong hands-on Employee Central configuration (Data Models, MDF, Business Rules, RBP, Latest People Profile, Story Reporting, Transport Tool)
Experience with integrations (Integration Center)
Understanding of end-to-end data flows within SuccessFactors and with S4
Solid testing & release management experience (UT/SIT/UAT, impact analysis, SAP releases)
Strong knowledge of Talent modules (Onboarding 2.0, Performance, Compensation, LMS, Recruiting) & Reporting
Expertise in data replication using BIB
Proven production support & troubleshooting experience (ticket resolution, defect diagnosis, integration/data issue handling)
SAP SuccessFactors Certifications
Ability to present the issue with root cause, fix, impacts
Strong communication to engage with team, leadership and stakeholders
S4 HCM knowledge of infotypes, configuration
Must be proficient in problem-solving and gap analysis skills
Excellent communication and documentation skills
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