L2 Production Support Engineer – Java, UNIX, SQLLocation: MexicoType: Full-timeSummaryeClerx is seeking an experienced L2 Production Support Engineer. The preferred candidate will have high proficiency in UNIX. The candidate will have the ability to understand data models, be well versed with advanced SQL, and be knowledgeable in performance and optimization. In this role, you will be required to read and troubleshoot JAVA code. Prior application support experience is a must.ResponsibilitiesHigh proficiency in UNIX shell navigation and scriptingSkilled at all aspects of SQL development including advanced query and procedure writingAbility to read and debug programming code in Java, PythonKnowledge of Scripting will be added advantageExperience tuning SQL code, quality assurance and unit testingWorking knowledge of Control-M, Autosys will be goodProactive ownership and management of allocated ticketsPrioritize and manage multiple open tickets at one timeEscalate incident tickets through the appropriate channelsEffectively document investigative steps and analysis to escalate technical issueInvestigate any identified issues with the implementation and then proactively drive resolution.Maintain up to date product knowledge and awareness of new features.Eligibility RequirementsAbility & willingness to learn business flowsStrong communication skillsGood understanding of urgency,



escalation & incident or problem managementGood analytical skillsFinancial/Banking industry experienceComfortable with multi-tasking and working as part of a general team#LI-RemoteAbout eClerxeClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.You can also find us on:eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy

📌 Production Support Engineer – Java, UNIX, SQL (México)
🏢 eClerx
📍 México