Join Our Global Consulting Network and Expand Your Horizons!Are you ready to take your career to new heights? At General Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and functional areas.Why Choose Us?- Global Exposure: Work on international projects and gain invaluable insights into diverse cultures and business practices.- Specialized Development: We don’t just work across broad spectrums; we ensure you develop deep expertise in specific areas of management consulting, enhancing both your professional value and expertise.- Dynamic Work Environment: Our work is fast-paced and challenging, pushing you to grow quickly and continuously improve. It’s not just about meeting expectations; it’s about exceeding them and making a significant impact.- Innovation at the Core: At the Global Network, innovation isn't just a buzzword—it's a fundamental part of how we operate. We leverage cutting-edge technologies and innovative strategies to solve complex problems and deliver novel solutions that keep our clients ahead in a rapidly changing world.We are driven by a commitment to excellence and a passion for delivering results that matter. If you are ambitious, talented, and ready for a challenge, we want to hear from you. Reach out, join our network,



and start a conversation that could lead to your next big opportunity.Let’s build a better future together!The Strategy & Consulting - Global Network - SONG practice is aligned to Accenture Song and works with clients across their marketing, commerce/sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, commerce/sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.Roles & Responsibilities:- Participate in Cloud Contact Center implementation/optimization projects.- Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems. Understands the strategic direction set by senior management as it relates to team goals.- Uses considerable judgment to determine solution and seeks guidance on complex problems.- Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture.- Determines methods and procedures on new assignments with guidance.- Decisions often impact the team in which they reside.- Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.Job Location: Mexico City or Monterrey

📌 Cloud Contact Center (NICE CXOne) Consultant/Manager - Mexico (México)
🏢 Accenture
📍 México