If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high performance analog semiconductors whose solutions are powering the wireless networking revolution. At Skyworks, you will find a fast-paced environment with a strong focus on general collaboration, minimal layers of management and the freedom to make meaningful contributions in a setting that encourages creativity and out-of-the-box thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together can change the way the world communicates.Please access Privacy Notice for Mexico for important information on personal data and electronic communications.Req ID: 77758Description The Senior Customer Success / Forecast & Analytics Lead plays a critical role in supporting Skyworks’ business by driving forecast creation, demand alignment, and analytics-led decision-making across customers, Sales, and Operations. This strategic, customer-facing position partners closely with internal stakeholders and key customers to improve forecast accuracy, close gaps between demand signals and bookings, and develop scalable processes that enhance visibility and execution. The role combines deep analytical expertise with strong stakeholder engagement, focusing on building robust forecasting frameworks, advancing data-driven insights, and enabling more predictable, efficient business outcomes.Responsibilities Forecast Creation & Demand Alignment (Primary Focus)Own the end-to-end forecast creation process, partnering with customers, Sales,



and Demand Management to drive alignment across demand signalsDevelop and implement forecasting frameworks, methodologies, and review cadences to improve accuracy and predictabilityAnalyze forecast vs. order (PO) gaps and lead initiatives to close discrepancies and improve booking conversionEstablish governance around forecast integrity, backlog alignment, and demand visibilityAnalytics & Process DevelopmentLead the design and implementation of analytics-driven processes to improve forecasting, booking performance, and operational visibilityBuild and maintain dashboards, KPIs, and reporting frameworks (forecast accuracy, backlog health, on-time delivery)Identify trends, root causes, and systemic issues, and translate insights into scalable process improvementsPartner with cross-functional teams to drive automation and digital transformation of forecasting and planning workflowsCustomer & Sales Strategic EngagementAct as a strategic interface between customers, Sales, and Operations, focusing on demand planning and long-term alignmentLead structured cadence with key stakeholders (forecast reviews, backlog alignment calls)Influence customer and Sales behaviors to improve forecast discipline and booking accountabilityOperational OversightOversee the full customer fulfillment landscape: Quote → Order entry → DeliveryEnsure alignment between forecast, order management,



and fulfillment executionMonitor performance against customer delivery commitments (CSD) and drive corrective actions where neededExpedite & Risk ManagementIdentify risks to supply, forecast, and delivery commitments and drive proactive mitigation strategiesPartner with Demand Management to address root causes and improve upstream planningRequired Experience and Skills CompetenciesStrategic thinker with strong forecasting, demand planning, and analytics expertiseAdvanced analytical skills with ability to translate data into actionable business insightsStrong proficiency in Excel and analytics tools; experience with SAP, Oracle, Salesforce, Power BI preferredAbility to challenge assumptions, probe root causes, and influence stakeholdersStrong executive communication and relationship-building capabilitiesHighly organized with a focus on process design, governance, and scalabilitySelf-starter with ability to operate in a fast-paced, global environmentContinuous improvement mindset with focus on automation and efficiencyCollaborative, cross-functional team playerQualifications (Requirements)Bachelor’s degree or equivalent experience6+ years experience in customer success, sales operations, demand planning, or supply chain analyticsProven experience in: Forecast creation and demand alignmentAnalytics and reporting developmentProcess design and transformation initiativesHands-on experience working with customers and cross-functional stakeholdersStrong communication skills with ability to engage at both operational and executive levelsSkyworks is proud to be an equal opportunity employer supporting diversity in the workplace.

📌 Sr. Customer Success Analyst (México)
🏢 Skyworks
📍 México