Remoto: Teletrabajo

DescriptionAbout UsHyprwork is a fast-growing operator of direct-to-consumer brands in health and wellness. Our flagship brand, Rejuvacare, serves over 400,000 customers who trust us with their health and their money. We ship primarily to the United States, offer a 90-day money-back guarantee, and run a RejuvaCare+ membership program that powers recurring revenue. The company has scaled 12x in a single year to nearly 150 people across 15+ countries. We are remote-first, async-first, and hold a high standard of accountability across everything we do.About the RoleThis position will own and coordinate critical People Operations functions across onboarding, employee experience, compliance, HR systems, project coordination, and performance support.The ideal candidate is highly organized, proactive, tech-savvy, and comfortable operating in a fast-paced remote environment with minimal supervision.You will help ensure employees have a seamless experience from onboarding through ongoing support, while also helping leadership stay organized and accountable across multiple HR and culture initiatives.This is not an administrative-only HR role. We are looking for someone who thinks critically, identifies gaps before they become problems, improves processes proactively, and takes ownership of outcomes.Key ResponsibilitiesOnboarding & Employee ExperienceOwn the end-to-end onboarding process for new hiresEnsure all hires have signed offers, contracts, and required documentation completedManage employee setup across systems including BambooHR and other internal platformsCoordinate onboarding calls and orientation sessionsPresent company culture, expectations, policies, and employee experience initiatives during onboardingCreate structured touchpoints and follow-up plans during employees' first 30, 60, and 90 daysTrack onboarding completion and employee readiness metricsHR Operations & ComplianceSupport day-to-day HR operations and employee requestsManage employee lifecycle processes including onboarding, changes, offboarding, and terminationsEnsure HR documentation and records remain compliant and organizedCoordinate policy acknowledgments, HR communications, and documentation workflowsSupport compliance-related initiatives and operational follow-upsEmployee Relations & Performance SupportServe as a trusted HR partner for employees and managersSupport conflict resolution and employee relations conversations professionally and empatheticallyAssist with performance review cycles, performance tracking,



and follow-up actionsHelp managers maintain accountability around employee development and feedback processesSupport retention and engagement initiativesProject Management & Operational SupportHelp drive execution across People & Culture projectsFollow up with stakeholders to ensure deliverables are completed on timeMaintain project visibility and accountability using tools such as AsanaSupport implementation of HR processes, systems, and operational improvementsAssist with internal communication initiatives and cross-functional coordinationContent, Training & DocumentationSupport create HR-related content including SOPs, policies, training materials, guides, presentations, and internal documentationRecord onboarding or training videos when neededSupport the creation and rollout of culture initiatives and internal programsEnsure documentation is scalable, organized, and easy to understandAI, Systems & AutomationUse AI tools such as Claude AI and ChatGPT to improve workflows, documentation, communication, reporting, and HR operationsIdentify opportunities for automation and operational efficiencySupport HR reporting, dashboards, and data trackingWork confidently with HR systems and modern digital tools in a remote environmentEvents & Employee PerksCoordinate employee engagement initiatives, virtual events, and company off-sitesSupport logistics, communication, budgeting, and execution for company eventsHelp manage employee perks and culture-related programsRequirementsQualificationsRequired4+ years of experience in HR, People Operations, HRBP, HR Generalist, or People & Culture rolesExcellent spoken and written English (professional-level fluency required)Experience supporting remote and global teamsStrong experience with onboarding and employee lifecycle managementExperience handling employee relations situations professionally and confidentiallyExperience managing HR systems such as BambooHR or similar HRIS platformsStrong organizational and project management skillsHigh ownership, accountability,



and follow-throughStrong critical thinking and problem-solving skillsComfortable operating independently in a fast-paced environmentExperience using AI tools such as Claude or ChatGPT for workflow optimization and operational supportAdvanced proficiency with Google Workspace and modern collaboration toolsAvailability to support operations between approximately 8:00 AM – 6:00 PM EST, Monday through FridayPreferredExperience with Asana or similar project management toolsExperience creating HR dashboards, reporting, and metrics trackingExperience building policies, SOPs, and training documentationExperience coordinating company events, off-sites, or employee engagement programsExperience working in startups, high-growth companies, or remote-first environmentsFamiliarity with HR automations and workflow optimizationWhat Success Looks LikeEmployees experience a seamless onboarding and support processHR operations run efficiently with minimal follow-up requiredManagers receive consistent operational and HR supportProjects move forward proactively and deadlines are metDocumentation, policies, and HR processes remain organized and scalableLeadership gains more bandwidth to focus on strategic initiatives and company growthWho You AreHighly proactive and solutions-orientedCalm under pressure and adaptable to changeDetail-oriented without losing sight of the bigger pictureStrong communicator who follows through consistentlyComfortable balancing structure with flexibilitySomeone who naturally takes initiative instead of waiting for instructionsPassionate about building strong employee experiences and operational excellenceBenefitsWhat We OfferCompensation and structureFully remote position based in LATAM, Central America, or the Caribbean, with EST coverage required.Monthly USD compensation paid via Wise on a contractor basis.Performance reviews at 30, 60, and 90 days, followed by Hyprwork's quarterly performance cycle.Time off and leave Flexible days of PTO per year, pro-rated in your first year, resetting on your work anniversary. days of marriage leave. days of bereavement leave for immediate family. days of parental leave, including adoption, for both primary and secondary caregivers.Equipment and workspaceWelcome gift of $100 USD on joining.Company-funded computer after 1 year of tenure, refreshed every 3 years.$70 USD monthly wellness allowance covering cleaning services, childcare, gym, therapy, or home ergonomics.Recognition and connectionBirthday gift cardIn-country meetup allowance Culture and growthDirect collaboration with the Head of People & Culture, with real ownership over People Operations from day one.A high-growth, remote-first, async-first environment that rewards proactive thinking and output.Exposure to scaling a 150-person integral organization across 15+ countries.Career path within an IC track that values expertise as much as management progression.

📌 HR Business Partner / People Operations Lead (México)
🏢 Us Hyprwork
📍 México