Position Overview
We are looking for a proactive, outgoing, and service-oriented
Integral Mobility Specialist
to provide hands-on support to foreign employees working in Mexico.

Based in Matamoros, this position will assist employees with local immigration, tax, social security, and other administrative procedures. The role includes preparing and reviewing documentation, scheduling appointments, accompanying employees to government offices, and following up on each process until completion.

This is a hands-on role that requires strong interpersonal skills, conversational English, organization, and the ability to resolve day-to-day issues. In-depth technical knowledge of immigration, tax, or social security regulations is not required, as training and internal guidance will be provided.

Key Responsibilities
- Welcome, guide, and support foreign employees throughout their administrative processes in Mexico.
- Explain requirements, appointment details, and next steps clearly in English.
- Collect and review passports, residence cards, CURP certificates, proof of address,



and other required documents.
- Schedule and follow up on appointments with government agencies.
- Accompany employees to SAT, IMSS, INM, and other government offices in Matamoros.
- Support employees in obtaining their Mexican Tax Identification Number (RFC).
- Assist employees with the process of obtaining their Social Security Number (NSS).
- Provide support with immigration-related appointments and procedures when required.
- Confirm that each employee has complete and accurate documentation before attending an appointment.
- Maintain organized and updated physical and digital employee files.
- Track appointments, pending documents, deadlines, and the status of each case.
- Serve as the main point of contact between foreign employees, internal teams, and government offices.
- Provide Spanish-English interpretation during appointments when necessary.
- Keep employees and internal stakeholders infor

📌 Global Mobility Specialist (Heroica Matamoros)
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📍 Heroica Matamoros