TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML's approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
The Client Portal team (CLIP) is a product-critical domain team at TrueML. We own the systems that give clients visibility and control over their account inventory, configuration settings, and operational analytics. Our flagship effort is theOTP Client Portal - a unified,



multi-product platform designed to consolidate and replace the legacy Recover and Retain client-facing applications. We also own the Entity Configuration Service, a platform-level hierarchical data store that other domain teams depend on managing client settings across TrueML's entity model.
The OTP Client Portal - a Next.js mono-repo frontend that serves as the single client-facing application for dashboards, inventory views, configuration management, and content authoring
Content management tooling - a self-service CMS within the portal enabling clients to author, edit, and publish communication templates, including GenAI-assisted writing via AWS Bedrock
Medical benefit contributions in congruence with local laws and type of employment agreement
Design and build reliable, scalable frontend and backend systems that serve both internal operations teams and external clients
Drive the technical roadmap for the Client Portal domain - making architectural decisions that support a multi-year pla

📌 Software Developer (Piedras Negras)
🏢 TrueML Technology
📍 Piedras Negras