About Carrier
Carrier Integral Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit or follow Carrier on social media at @Carrier.

About the role
This entry‑level HR Operations role supports employees, managers, and HR teams by delivering timely, accurate, and customer‑focused service. You will handle HR inquiries, support key processes, and help improve workflows while building your experience in a collaborative environment.

Key Responsibilities




- Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
- Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
- Support the subject matter expert (SME) for all policies and procedures.
- Ensure data integrity through audits of the HR Information System.
- Update and analyze work process design and flow for policies and procedures.
- Provide policyinterpretationrecommendations.
- Create and present training presentations.
- Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.
- Serve as an employee and customer advocate.
- Identify and drive process improvements, quality and compliance across the function.
- Analyze data issues and provide Root Cause Analysis in problem resolution.
-

📌 HR Advisor (Monterrey)
🏢 Carrier Global
📍 Monterrey