"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities."

Lead or senior levels of these positions may:
- Handle escalated or more complex issues,
- Coordinate team activities or those of agency contract staff,
- Support supervisor or manager activities,
- Support the design, review and implementation of processes and procedure

General job description:
Under limited supervision performs the following activities:
- Responsible for the movement of packages and documentation within FedEx facilities and/or customs/forwarders.
- Maintains customs documentation well organized and properly filed.
- Distributes relevant customs paperwork to appropriate FedEx departments, customs raters, and forwarders as required.




- Receives customs releases and maintains adequate control as specified by customs regulations; scans all outgoing A.M. releases, ensuring proper packages are going out and improperly scanned and stickered packages (unreleased from customs) are not sent; and prepares in-bond transfers.
- Performs sorting, baggage support at airport and station, and retrieves air freight from carriers as required
- Pulls copy of AWBS of overages to ensure adjustments.
- May be required to perform other duties as assigned

Minimum Requirements
Minimum education
- High School degree/Equivalent
- Good English Skills

Minimum Experience
- Two (2) years of previous experience in international freight/cargo customs policies, procedures, rules, and laws preferred.
- Knowledge of airport and customs clearance procedures preferred
- Forklift handling experience
- CRT experience preferred.

Minimum Required skills:
- Ability to lift 70 lbs. (32 kgs) and to maneuver any single package weighing up to 150 lbs

📌 : Warehouse Agent II (Toluca de Lerdo)
🏢 Fedex Group
📍 Toluca de Lerdo