Job Title: Mexico Technical Service Engineer Job Responsibilities: Provide technical support for off-grid, grid-tied and energy storage solar systems via phone, instant messages and emails.
Manage Mexico after-sales cases and follow up unresolved tickets from distributor customers.
Hold regular communication meetings with distributors to maintain close cooperation, prepare meeting minutes and track all pending follow-up items.
Assist daily operations of local Latin America warehouse as required.
Offer remote technical support to Mexican distributors and installers, and deliver on-site support when necessary.
Carry out inverter fault diagnosis and troubleshooting, sort out after-sales service data.
Guide installers through installation, monitoring and later operation candidates with experience on Growatt inverters will be prioritized.
Familiar with inverter commissioning and installation standards, proficient in mainstream office software,



with basic electrician knowledge including familiarity with different grid types and the ability to operate multimeters.
English serves as the daily working language for all written and verbal communications.
Be willing to work full-time on-site in Mexico City.
Proactive and responsible, with strong communication skills and teamwork awareness; able to efficiently complete project targets and ensure high customer satisfaction.
Application Process: Send your English resume only to: ****** Subject Line Format: Mexico Technical Service Engineer - [Your Name] - Expected Salary [X USD/month] Notes: Submission of an English resume is mandatory; resumes written in other languages will not be reviewed.
This role requires on-site presence in Mexico City and fluent English for all daily work.
Only shortlisted candidates will receive interview notifications.

📌 Mexico Technical Service Engineer (Xico)
🏢 Growatt New Energy
📍 Xico