23 ago
|
Apollo.Io
|
Xico
Apollo.io is seeking a tenured Customer Support Enablement Lead in Mexico City to own and evolve the six-week onboarding program for our support team.
You'll facilitate in-person sessions, partner with our Everboarding Manager, and design scalable, data-informed enablement initiatives aligned with business goals.You will build scalable learning paths, track ramp milestones, and measure CSAT, QA, and productivity while collaborating cross-functionally with QA, Product, Support Ops, and L&D.;
#J-*****-Ljbffr
📌 Customer Support Enablement Lead — Onboarding & Training (Xico)
🏢 Apollo.Io
📍 Xico