About the CompanyFedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency.
Our culture fosters innovation, collaboration, and a dedication to excellence.About the RoleThis opportunity is ideal for candidates with strong HRIS experience, Configuration experience UKG eTime / UKG Pro Workforce Management (UKG Pro WFM), and the ability to support multi-country deployments across Latin America.RequirementsMust Have• Bachelor's degree in Human Resources Information Systems, Computer Engineering, Computer Science, Human Resources Technology, Statistics, Mathematics, or a related analytical field.
• Minimum of 5 years of experience supporting HR technology systems, HRIS applications, workforce management systems, or business systems analysis.
• Proven hands-on experience with UKG eTime / UKG Pro Workforce Management (WFM), including configuration, support, troubleshooting, testing, and implementation activities.
• Experience supporting multi-country HRIS implementations, deployments, or migrations.
• Strong ability to work with regional stakeholders and translate business requirements into system configurations and solutions.
• Strong analytical and problem-solving skills, including troubleshooting and root cause analysis.
• Experience managing multiple priorities, projects, and deliverables in a fast-paced integral environment.
• Advanced English (C1/C2) and Spanish proficiency, both written and verbal.Nice to Have• Prior experience supporting HRIS systems across LATAM.
• Knowledge of labor regulations across multiple LATAM countries.
• Experience in sustainment, post-implementation support, or HRIS migrations.
• Experience with testing methodologies, test plans, test scripts, and QA best practices.
• Experience with reporting tools, data analysis, system integrations,



and interfaces.Key Responsibilities• Provide HRIS support and sustainment for UKG eTime / UKG Pro WFM across LATAM.
• Quickly learn and understand the current eTime configuration deployed across LATAM.
• Partner with LATAM stakeholders to identify pain points, process gaps, and opportunities for system improvements.
• Support configuration, troubleshooting, testing, and deployment activities for UKG eTime / UKG Pro WFM.
• The initial deployment is closer to a migration effort; however, identified issues, enhancements, and optimization opportunities may be reviewed and addressed.
• Support continued deployments and enhancements for remaining LATAM countries.
• Ensure ongoing compliance with federal, state/provincial, and local regulatory requirements.
• Maintain, update, and adjust system configurations in response to business, policy, and regulatory changes.
• Develop a strong understanding of business processes and HR operations across LATAM.Knowledge, Skills and Abilities• Strong understanding of software development lifecycle (SDLC) concepts, including requirements gathering, testing, deployment, and release management.
• Ability to create and execute test plans, test scenarios, and test scripts.
• Strong organizational and time management skills.
• Excellent communication and stakeholder management skills.
• Ability to collaborate effectively with technical teams, business partners, and third-party vendors.
• High attention to detail and ability to identify data quality and data integrity issues.
• Ability to mentor, coach, and share knowledge with team members.
• Strong computer skills, including reporting, analytics, and system interface management.Equal Opportunity StatementFedEx Express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.

📌 Hris Advisor – Ukg Pro Wfm Configuration (México)
🏢 Fedex
📍 México