23 ago
|
Afni
|
Monterrey
The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, sales/upgrades, basic tier 1 tech support, promotions, activation of devices,disconnects and retention, just to name a few.The position requires empathy and the ability to handle stressful and sometimes angry calls.
**Requirements**:High School Diploma/GED6 Months of Customer Service ExperienceEnglish Level B2/C1 (Conversational)**Live in Reciente León
📌 Customer Care Representative (Monterrey)
🏢 Afni
📍 Monterrey