24 ago
|
Deloitte
|
Ciudad de México
24 ago
Deloitte
Ciudad de México
Digital Foundry & Operate Senior Manager – Americas Delivery Mexico (ADMX)Are you an experienced, passionate pioneer in technology? As a
Digital Foundry & Operate
Senior Manager
, you'll have the opportunity to introduce new ideas and lead projects and teams to deliver complex solutions to our clients.
Americas Delivery Mexico (ADMX)
leverages scale and talent to provide high quality, cost-effective service to our clients.
ADMX is a member of the Integral Delivery Network which has presence across the world with Delivery centers in the United States, Romania, India, Spain, China, and the Philippines. We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. As a Senior Manager, you are expected to contribute to the firm's growth and development in a variety of ways, including:
Engagement Management:
Lead engagement planning and budgeting; define deliverable structure and content; direct on-time, quality delivery of work products; provide leadership and support for delivery teams and staff in local offices.Lead Mexico Practice Operations
: Own the operating rhythm for the Mexico Digital Foundry and Operate practice.Serve as a senior contributor to RFPs, proposals, and pursuit activities.Establish Practice-Level Governance
: Design and operate governance forums for the Mexico practice.Drive Project-Level Quality and Client Satisfaction
: Provide oversight of delivery quality across the Mexico Digital Foundry and Operate portfolio.Translate Mexico and ADMX strategic priorities into practical initiatives, milestones, owners, and performance measures.The Digital Foundry & Operate Senior Manager will lead the operational performance, growth enablement, delivery quality,
and strategic execution of the Digital Foundry and Operate practice in Mexico. This role will manage staffing and capacity planning, optimize bench deployment, generate demand within the ADMX practice, support RFPs and pursuits, establish practice-level governance, and drive consistent quality across projects.The role requires a commercially oriented leader who can connect market demand, talent capacity, delivery performance, and strategic priorities. The Senior Manager will work closely with Mexico and broader Deloitte leadership, account teams, offering leaders, project leaders, talent teams, and clients to build a scalable, high-performing Operate business.
We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.Completion of course of study/Egresado in Computer Science/IT/Computer Engineering, or any pertinent field or industry, or equivalent years of experience~ Support sales activities, account management, and project planning~ Advanced English level~ Demonstrated experience leading large, distributed,
or multi-project teams.~ Demonstrated ability to improve delivery quality, operational performance, and client satisfaction.~ Strong financial and commercial acumen, including understanding of revenue, margin, utilization, demand, and capacity drivers.~ Executive-level communication skills in English and Spanish.~ limited sponsorship may be available for this role based on business need and applicable law.Experience with Digital Foundry, Operate, managed services, contingent labor, delivery centers, or flexible-capacity models.Experience supporting technology capabilities such as cloud, data, AI, automation, application development, testing, PMO, or business analysis.Experience leading Mexico-based delivery teams serving US or global clients.Familiarity with resource management platforms, pipeline dashboards, performance reporting, and operational analytics.Experience designing or implementing quality assurance frameworks and delivery playbooks.Professional certifications in project management, agile delivery, cloud, technology, or service management.Prior experience in a Senior Manager or equivalent practice leadership role.
It enables us to leverage different ideas and perspectives and bring more creativity and innovation to help solve our clients' most complex challenges. Professional developmentFrom entry-level employees to senior leaders, we believe there’s always room to learn. Please see
for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
📌 Digital Foundry & Operate Senior Manager (Ciudad de México)
🏢 Deloitte
📍 Ciudad de México