HR Assistant

Location: Mexico – Remote

Employment Type: Full-time

Compensation: $1,300 USD/month

Department: Operations / Human Resources

Reports To: HR Manager / Director of Operations

Language: English – B2 to C1 proficiency

Role Overview

Provide HR liaison support to leadership and team members with the communication, coordination, and implementation of people-related processes. These services include facilitating communication between leadership, HR, and staff; supporting the consistent application of HR guidelines; and coordinating initiatives related to development, engagement, and performance.

The role is intended to help identify workplace challenges, recommend and support appropriate interventions, and promote a positive, productive, and well-aligned organizational culture through advisory and project-based assistance.

Key Responsibilities

Employee Relations & Support

- Act as the first point of contact between employees and HR for questions related to policies, procedures, performance, and workplace concerns.
- Identify patterns or recurring issues affecting morale, clarity of roles, or team dynamics, and escalate insights to HR and leadership.
- Support conflict resolution efforts in coordination with HR and management.

Communication & Alignment

- Ensure HR policies, updates, and initiatives are clearly communicated and understood across teams.
- Gather employee feedback and provide structured insights to HR and leadership to support data-informed decisions.
- Partner with team leads and managers to reinforce consistent messaging and expectations.

Training & Development Support





- Coordinate onboarding and training initiatives to ensure employees clearly understand their roles, responsibilities, and workflows.
- Identify training gaps and collaborate with HR and leadership to recommend learning solutions.
- Support the rollout of new processes, tools, or organizational changes.

Performance & Process Support

- Assist with performance review cycles by coordinating documentation, timelines, and communication.
- Support managers in reinforcing performance expectations and development plans.
- Help ensure HR processes are followed consistently and fairly.

Compliance & Documentation

- Maintain accurate records related to employee issues, training participation, and HR-related actions.
- Ensure alignment with company policies and applicable labor regulations, escalating concerns as needed.

Qualifications & Skills

- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent experience).
- 2–4 years of experience in HR, operations, or employee relations.
- Strong interpersonal and communication skills with the ability to build trust across all levels of the organization.
- High level of discretion and confidentiality.
- Strong organizational skills and attention to detail.
- Ability to work collaboratively and influence without direct authority.

Preferred Qualifications

- Experience in legal, healthcare, or professional services environments.
- Familiarity with HRIS systems and performance management tools.
- Experience supporting change management or organizational development initiatives.
- English proficiency at a B2–C1 level, with strong written and verbal communication skills.

📌 Human Resources Assistant (México)
🏢 Andes Workforce
📍 México